Frequently Asked Questions About Flowbee

There are a few common reasons an order may not process:

1. One or more required billing address fields (*) were left blank.
2. The billing address or zip code entered does not match your card’s billing information. Both must match for approval.
3. The order was submitted incorrectly too many times. Please wait about one hour before trying again.

If an item is temporarily out of stock, we typically replenish inventory within a week. Check back every few days, or sign up for email notifications to be alerted when your preferred Flowbee home haircut kit or parts become available again.

The Flowbee cuts hair from 1/2″ to 6″ in 1/4″ increments. Additional spacers are available for longer styles, and the shortest foot guards allow cutting down to 1/4″. For best results, do not cut more than 1/2″ at a time with this hair-cutting device.

Yes. As noted in the included information sheet, excess flashing on the grill is normal and will not affect performance. Do not tamper with or modify the grill, as this may void your warranty or damage the motor.

The Flowbee connects to most vacuums with a round hose attachment. A minimum of 1 horsepower (700 watts) is required for proper operation. While it works with most household vacuums and central systems, Flowbee recommends using the Super Mini-Vac for optimal performance from your automatic hair-cutting machine.

We offer an instructional DVD available on the Parts page to help you get started using your Flowbee self-cutting kit effectively and safely.

With proper care, the Flowbee is designed to provide hundreds of precision haircuts. Use only Flowbee Oil to maintain the blades. Other lubricants may cause buildup, reduce efficiency, and shorten the lifespan of your home hair-cutting tools.

No. The precision cutting head is not designed for sharpening. If your unit is no longer cutting as effectively as it once did, it may be time to replace the blades or purchase a new Flowbee automatic haircut machine.

Yes, but adult supervision is required at all times!

Several factors may cause this:

• The power supply may be in Energy Saving Mode. Try switching the blade power on and off rapidly several times.
• Unplug the unit for a few seconds, then reconnect it.
• If the issue continues, the power supply may be failing, or the blades may need cleaning or replacement.

Older units may eventually require replacement.

If the blade cover says “Flowbee.com,” parts sold on our website will be compatible. Units with other markings may have limited compatibility, though spacers will work with Flowbee models of all ages.

To modify or cancel an order, email co*****@*****ee.comcreate new email at least 24 hours before the scheduled shipment date to ensure changes can be processed in time.